As the Founder and Owner of PDCA Consulting, I leverage my extensive expertise and credentials in Service and Programme Management to provide first-class solutions and service delivery for blue chip clients in various industries. I have over 30 years of international experience in programme and service management, leading and managing multinational teams and projects across the globe.
I have successfully delivered outsourcing, automation, and lifecycle programmes for clients such as RBS , Commerzbank, IKEA and T-Systems, achieving significant savings, efficiency, and quality improvements. I have also co-authored the ITIL® 4 Service Request Management Practice Guide and trained hundreds of professionals in ITIL & Prince2 best practices. I am passionate about creating value, innovation, and excellence for my clients and stakeholders, and I am always looking for new challenges and opportunities to apply my skills and knowledge.
Joanne T.
Attended the APM PFQ 2 day face to face course with Oxford College of Management in London in May 2026. Very positive experience from start to finish:
They organised a Teams call to help me understand more about the different types of project management courses, and responded very quickly to all follow up emails.
The location was very central - right next to a London Bridge underground exit.
The course was great - the trainer Terry balanced explanation and discussion really well, shared examples to help information stick, and made everyone feel comfortable to ask questions and add comments. We all went away feeling confident about the exam.
The online material is also excellent - written presentations, verbal recordings, podcasts and several test questions - enabling participants to deepen their understanding following the 2 day course using their preferred methods.
The exam itself is conducted at home under strict exam conditions which concerned me at first, but the APM information and instructions were brilliant - if you follow them you will be fine, just read them as soon as possible and allow plenty of time to get set-up.
Maisie B.
Really enjoyable course, my tutor, David Addyman was great. He lead the course with great charisma and enthusiasm. Would do my PMQ with Oxcom :)
Bryan R.
Excellent course delivered by a tutor who really knew what he was talking about.
Hoshank M.
I studied CIPD Level 5 in People Management with the college, and it was an amazing experience. The support was excellent, professional, and always very quick to respond ❤️. The platform was well designed and easy to use. I would highly recommend it.
Catrin E.
Thank you for the excellent project management qualifications, and for the support you've provided. You have been first class. Thank you
Predrag T.
Excellent teaching and organisation for a tightly packed course. David's delivery was excellent and supportive throughout. Thank you.
Kalpana R.
I recently attended the APM Project Fundamentals Qualification (PFQ) course over three days. The course was well-structured, covering a lot of valuable content while remaining engaging throughout. Our tutor was excellent—knowledgeable, approachable, and interactive. They kept the sessions engaging by encouraging discussions, answering questions, and making sure everyone understood the key concepts. Three days felt like the right length—intensive but manageable. There was a lot to learn, but the pacing was effective. The interactive teaching approach and well-structured content made it a valuable and enjoyable learning experience! I would definitely recommend this course.
Ian D.
The course I found clear and concise with effective learning methods. The pace of the course was ideal for enabling ongoing priority work at the same time as conducting the course. David the instructor, has a wealth of knowledge and experience and adapted real life scenarios in the the course curriculum.
Monica Del N.
I had a fantastic experience with the APM (PFQ) course at Oxford College of Management. The trainer (Derek) was exceptional, blending deep expertise with an engaging and adaptable teaching style that made complex concepts easy to grasp and apply. The virtual classes were well-organized and interactive, with a seamless delivery that ensured a productive and engaging learning environment. Overall, I feel much more confident in my skills and ready to apply what I've learned in real-world scenarios. Highly recommended!
Polina
Did a face-to-face course in March of 2024 for my APM PMQ and passed first time! The course was very detailed and helped me understand areas of the APM which I had never dealt with before, and my tutor, Andy, was incredibly helpful and explained thoroughly, despite having to fit so much content into 5 days. Couldn't recommend the oxford college of management more!
Mario I.
A very well rounded course with quality content. Thank you for making the preparation for the exam as smooth as possible.
Elliot A.
Great company, the course was well organised and informative. Andy was a great teacher and helped me pass first time.
John T.
Great course with great trainer
Isaac T.
My course helped me gain confidence in my current role. The Level 6 qualification is perfect for anyone looking to develop their career in Marketing.
Yinka A.
Excellent 3-day sessions! Tutor was patient, engaging and highly knowledgeable in PM.
Ceri A.
Extremely helpful and friendly staff, well organised and provided relevant information as and when required. I completed both APM in Project Fundamentals and the AgilePM Foundations. Teaching staff were knowledgeable on the subjects and also provided advice on revision techniques and sample questions. I would consider completing courses via Oxford again.